Which of the following incidents does not qualify as a Level C variance?

In the context of critical care transport, a Level C variance typically refers to incidents that indicate a significant deviation from established protocols, standards, or expectations that necessitate review or corrective action. The nature of such variances generally includes areas requiring improvement in operational processes, safety concerns, or coordination challenges.

Outstanding customer service, a field provider exceeding normal expectations, and achieving a good patient outcome all represent positive incidences that reflect well on the performance of the staff and agency. These instances might not require formal documentation for variances, as they demonstrate adherence to protocols and successful outcomes rather than deviations from them.

In contrast, poor interagency coordination is indicative of a significant breakdown in processes that can compromise patient care and outcomes. This type of incident would likely necessitate formal review as it points to systemic issues that could impact future functioning and collaborative efforts in patient transport scenarios. Therefore, it qualifies as a Level C variance due to its potential implications for patient safety and operational effectiveness.